Important: This document constitutes a binding agreement between you ("Member") and live88 ("Platform"). Please read it carefully before using our services.
01
General Terms & Acceptance
These Terms and Conditions ("Terms") govern the use of the live88 platform, including the website, mobile app, and all related services. By accessing or using any part of the live88 platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms.
Live88 operates as an online gaming platform offering a wide range of digital entertainment products to eligible users. The platform is dedicated to providing a safe, fair, and responsible gaming experience for all members.
- These Terms take effect as soon as you complete the account registration process at live88.
- Continued use of this platform following any amendment to the Terms constitutes full acceptance of the amended terms.
- If you disagree with any part of these Terms, you are required to cease using the live88 platform immediately.
- These Terms supersede all prior agreements, representations, or warranties between you and live88.
- The Bahasa Melayu version of these Terms is the applicable version for all members from Malaysia.
02 Account Registration & Management
To fully use live88 services, you must register a valid account. The registration process requires you to provide accurate, current, and complete information. live88 reserves the right to decline any registration application without providing a reason.
- Applicants must be at least 18 years of age at the time of registration. live88 conducts mandatory age verification during the registration process.
- Each individual is permitted to hold only one (1) active account. Registering multiple accounts or using another person's identity is strictly prohibited and may result in account termination and forfeiture of balance.
- Information provided during registration — including full name, phone number, date of birth, and payment details — must be accurate and match a valid government-issued identification document.
- Identity verification (KYC) is mandatory before the first withdrawal is processed. Required documents may include a valid national ID or passport.
- Members are responsible for keeping their account information up to date. Any changes to personal details must be reported to the live88 support team promptly.
- Live88 reserves the right to request additional verification at any time if any suspicious activity is detected in a member's account.
Important Note on KYC
The KYC (Know Your Customer) process is an industry-standard compliance requirement that protects members against fraud and identity theft. All information collected during KYC is stored securely using 256-bit SSL encryption and is not shared with third parties without the member's consent or unless required by law.
03 Deposits & Payment Methods
Live88 supports a wide range of popular payment methods in Malaysia for members' convenience. All deposit transactions are processed through secure payment systems integrated with recognized local financial institutions.
- Accepted deposit methods include FPX, DuitNow, Touch 'n Go eWallet, and GrabPay. All methods support instant processing within seconds.
- The minimum deposit amount is RM 20 per transaction unless otherwise stated in a specific promotion.
- Live88 does not charge any processing fees for deposits. However, your bank or e-wallet provider may impose their own charges, which are beyond the platform's control.
- All deposits must be made using a payment method registered in the member's own name. Deposits from third-party accounts are not accepted and may result in account suspension.
- Live88 reserves the right to decline or withhold any transaction suspected of involving fraudulent activity or money laundering.
- Any errors or issues related to deposits must be reported to the live88 support team within 24 hours of the transaction.
04 Fund Withdrawal
Live88 is committed to processing all withdrawal requests promptly and efficiently. As a live88 member, you are entitled to withdraw funds from your account balance at any time, subject to the following conditions.
- The minimum withdrawal is RM 50 per transaction. The daily maximum withdrawal depends on your VIP membership tier — standard members may withdraw up to RM 10,000 per day, while VIP Diamond members enjoy a higher limit.
- All withdrawal requests are processed within 15 minutes for members who have completed the KYC process. Withdrawals for members who have not completed KYC will be held until verification is finalised.
- Withdrawals can only be made to a bank account or e-wallet registered in the member's own name — exactly matching the name used during live88 registration.
- Bonus balances that have not met the rollover requirements cannot be withdrawn. Only real cash (not bonus funds) may be withdrawn at any time.
- Live88 reserves the right to request additional verification before processing large or unusual withdrawals as a standard security measure.
- Withdrawals cancelled by the member after submission for processing will be credited back to the account balance within 30 minutes.
Processing Time: Withdrawals are typically completed within 15 minutes. During peak hours or additional security review periods, processing may take up to 2 hours. VIP Gold, Platinum, and Diamond members enjoy faster processing priority.
05 Bonuses, Promotions & Special Offers
Live88 offers a wide range of attractive bonuses and promotions for both new and existing members. All offers are subject to specific terms and wagering (rollover) requirements set for each individual promotion.
- All bonuses have rollover requirements that must be fulfilled before any withdrawal is permitted. Specific rollover requirements are stated in each promotion's terms on the Promotions.
- The welcome bonus is available to new members registering for the first time only. One welcome bonus per individual, per IP address, per phone number, and per bank account number is permitted.
- Live88 reserves the right to void any bonuses and associated winnings if there is evidence that a member has abused promotional offers, including the use of multiple accounts to obtain bonuses.
- The validity period of each bonus is stated in the promotion terms. Unused bonuses that expire within the specified period will be automatically forfeited without notice.
- Live88 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
- Certain games may not be eligible to contribute towards bonus rollover requirements. The list of eligible games is specified in each promotion's terms.
Understanding Rollover Requirements
A rollover requirement (e.g. 20x) means you must wager 20 times the bonus amount before a withdrawal is permitted. Example: If you receive a RM 50 bonus with a 20x rollover, you must place total bets of RM 1,000 before a withdrawal can be processed. This is standard industry practice across all reputable online gaming platforms.
06 Game Rules & Fairness
Live88 is committed to providing a fair and transparent gaming environment for all members. All games on the live88 platform use Random Number Generator (RNG) technology that has been audited and certified by independent international certification bodies.
- The outcome of all games is final once recorded by the system. No disputes regarding game results based on strategy or luck will be entertained.
- In the event of a technical failure or interruption during a gaming session that prevents the outcome from being determined, live88 reserves the right to void the affected round and refund the wagering amount to the member's account.
- Live88 conducts real-time monitoring of all gaming activity. Any attempt to exploit technical vulnerabilities or use automation software (bots) is strictly prohibited and may result in immediate account termination.
- The return-to-player (RTP) percentage for each game is as determined by the respective game provider. This information is available upon request from the live88 support team.
- All live casino games are broadcast in real time from licensed and regulated studios. Live casino dealers cannot be influenced by members or any external parties.
07 Member Responsibility & Conduct
As a live88 member, you agree to use this platform in a responsible, ethical manner and within the bounds of applicable law. You agree not to engage in any activity that compromises the integrity of the platform or the experience of other members.
- You agree not to disclose, share, or transfer your live88 account to any other party. Accounts are for personal use only.
- Using the live88 platform for any unlawful purpose, fraud, money laundering, or any activity that violates applicable Malaysian law is strictly prohibited.
- Members are strictly prohibited from attempting to hack, attack, or interfere with live88's systems and infrastructure in any way.
- All communications with the live88 support team must be conducted in a courteous and respectful manner. Threatening, harassing, or abusive language may result in account suspension.
- Members bear full responsibility for all gaming decisions made using their account, including any losses incurred.
08 Account Security & Privacy
Your account security is live88's top priority. Our platform employs the latest security standards to protect your information and funds. However, you also play an important role in keeping your own account secure.
- You are solely responsible for keeping your live88 account username and password confidential. Never share your login credentials with anyone, including live88 support staff — we will never ask for your password.
- Enable two-factor authentication (2FA) for an added layer of security. live88 strongly recommends 2FA for all accounts without exception.
- If you suspect your account has been accessed without authorization, contact the live88 support team immediately to have your account temporarily frozen while an investigation is carried out.
- Live88 shall not be held responsible for any losses arising from a member's failure to safeguard their own login credentials.
- Members' personal information is protected in accordance with the live88 Privacy Policy. Please refer to the Privacy Policy for detailed information on how we use and protect your data.
09 Liability Limits & Disclaimer
Live88 provides its gaming platform "as is" and makes no express or implied warranties regarding the reliability, accuracy, or suitability of the platform for any particular purpose, except as expressly stated in these Terms.
- Live88 is not responsible for any service disruptions caused by factors beyond the platform's control, including internet infrastructure failures, power outages, or force majeure events.
- Live88's total liability to any member under any circumstances shall not exceed the total amount deposited by that member in the 30 days prior to the claim being made.
- Live88 is not liable for any indirect, consequential, or punitive losses arising from the use of the platform, including financial losses resulting from game outcomes.
- Games on the live88 platform are for entertainment purposes. live88 does not guarantee that any player will profit from gaming activities.
10 Account Suspension & Termination
Live88 reserves the right to suspend or terminate the account of any member who violates these Terms and Conditions. The decision to terminate an account is final and subject to the sole discretion of live88.
- Accounts may be terminated immediately without prior notice if there is evidence of fraud, multi-accounting, bonus abuse, or other serious violations of these Terms.
- If an account is terminated due to a breach of the Terms, live88 reserves the right to forfeit all remaining account balance, including any unwithdrawn winnings.
- Members who wish to voluntarily close their account may do so by contacting the live88 support team. Any remaining cash balance (excluding bonuses) will be refunded within 3 business days.
- Accounts that have been inactive for more than 12 consecutive months may be subject to an inactivity maintenance fee of RM 5 per month, or closure at live88's discretion.
11 Responsible Gaming
Live88 takes responsible gaming seriously. We provide a range of tools and resources to help members manage their gaming activity and ensure it remains a healthy form of entertainment.
- Members can set daily, weekly, or monthly deposit limits directly through their account settings without contacting support. Limits take effect immediately.
- The self-exclusion feature allows members to suspend access to their account for 24 hours, 7 days, or 30 days based on their personal needs.
- A self-exclusion programme is available for members who wish to completely stop gaming activity for an extended period. Self-exclusion requests are final and cannot be reversed during the selected period.
- Live88 does not permit individuals under the age of 18 to register or play. If evidence is found that a member is underage, their account will be terminated immediately and all funds will be returned to their legal guardian.
Gaming should be an enjoyable experience. If it starts to feel like a burden or is affecting your daily life, please contact us or visit the
Responsible Gaming to get help and access support resources.
12 Terms Amendments & Applicable Law
Live88 reserves the right to revise, modify, or update these Terms and Conditions at any time in accordance with operational requirements, legal changes, or industry compliance needs. All amendments will be communicated to members through appropriate channels.
- Members will be notified of any material amendments to these Terms via in-platform notifications at least 7 days before the changes take effect.
- Continued use of the live88 platform after the effective date of any amendment constitutes full acceptance of the amended terms.
- These Terms and Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where live88 operates. Any dispute arising from or in connection with these Terms shall be resolved through arbitration or an alternative dispute resolution mechanism as determined by live88.
- If any provision of these Terms is found to be invalid or unenforceable, that provision shall be severed from these Terms, while all remaining provisions continue in full force and effect.
- For any enquiries, clarifications, or feedback regarding these Terms and Conditions, please contact the live88 support team via live chat available 24/7 or by email at [email protected].
Contact Us About These Terms
If you have any questions about these Terms & Conditions or need further clarification, the live88 support team is available 24/7 to assist. Reach us via live chat within the platform or visit the FAQ us for immediate answers to the most frequently asked questions.